Privacy Policy - Mina Naji
1. Introduction
When you place an order through our webshop, we need certain personal information to process and deliver your order correctly. We believe it is important that you know how we handle your personal data. We protect your information, store it securely, use it only for clear and legitimate purposes, and process it in accordance with the General Data Protection Regulation (GDPR).
This Privacy Policy explains how Mina Naji, located at Vredehofstraat 7, 3761 HA Soest, the Netherlands, processes personal data collected through the mina-naji.com webshop. This policy applies to all visitors, customers and users of our website and services.
As our services continue to evolve, this Privacy Policy may be updated from time to time. The most recent version is always available at [www.mina-naji.com](http://www.mina-naji.com). We recommend reviewing this policy occasionally to stay informed of any changes. The date of the latest update can always be found at the bottom of this document.
2. Data Controller
The controller responsible for the processing of personal data is:
Mina Naji - Chamber of Commerce No.: 62559311 - VAT Number: NL004829152B10 - Email: info@mina-naji.com - Telephone: +31 35 737 03 24 / +31 6 48 58 03 54
3. What Personal Data Do We Process?
We process personal data that you actively provide to us, as well as information that is collected automatically when you visit our website.
A. Information You Provide
- Contact details: name, address, email address and telephone number
- Order and delivery details: ordered products, shipping address and billing address
- Payment information: processed through our payment providers
- Communication records: messages sent via email or our contact form
- Return and withdrawal information (as described in Article 14 of our Terms & Conditions)
B. Information Collected Automatically
- IP address
- Browser and device information
- Cookie preferences
- Website usage (through analytical cookies)
4. Why Do We Process Personal Data?
A. Performance of the Agreement
We process your personal data in order to:
- Process your orders
- Deliver your products
- Handle returns and withdrawal requests
- Contact you regarding your order
- Manage administration and invoicing
These activities are carried out in accordance with the obligations set out in our Terms & Conditions.
B. Customer Service
We use your personal data to answer your questions, provide advice and offer customer support.
C. Legal Obligations
We process personal data for:
- Tax retention requirements
- Accounting purposes
- Compliance with consumer protection legislation
D. Website Functionality and Security
We use cookies and technical data to ensure the proper functioning of our website, prevent fraud and safeguard the security of our systems.
E. Marketing and Personalisation (Only with Your Consent)
For example:
- Newsletters
- Personalised offers
- Social media advertising
You may withdraw your consent at any time.
5. Legal Basis for Processing
We process personal data on the basis of:
- Performance of the agreement
- Legal obligation
- Legitimate interest (fraud prevention, security and analytics)
- Consent (newsletters and marketing cookies)
6. Data Retention Periods
We do not retain personal data longer than necessary:
- Order and invoice data: 7 years (legal obligation)
- Account information: for as long as you maintain an account
- Newsletter information: until you unsubscribe
- Cookie data: in accordance with the periods specified in our Cookie Policy
7. Sharing Personal Data with Third Parties
We only share personal data where necessary for the provision of our services or where required by law.
Examples of parties with whom we work include:
- Delivery services
- Payment providers
- IT and hosting partners
- Marketing partners (only with your consent)
- Legal advisers (where necessary)
8. Cookies and Similar Technologies
We use cookies to ensure our website functions properly, analyse website usage and, with your consent, display personalised content. For more information, please see our Cookie Policy.
9. Your Rights Under the GDPR
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw your consent for marketing purposes
You may exercise these rights by sending an email to info@mina-naji.com.
10. Protection of Personal Data
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and other forms of unlawful processing.
This is consistent with the Customer's obligation to provide secure digital materials, as set out in our Terms & Conditions.
11. Medical Advice and Product Use
The information provided on our website does not constitute medical advice. If you have skin concerns, allergies or other medical conditions, we recommend consulting a physician. This is in accordance with Article 7, Paragraph 16 of our Terms & Conditions.
12. Intellectual Property
All texts, photographs, logos and product descriptions published on this website are the property of Mina Naji or its partners and may not be used without prior permission. This is in accordance with Article 11 of our Terms & Conditions.
13. Changes to this Privacy Policy
We may amend this Privacy Policy whenever necessary. The most recent version will always be available on our website. If significant changes are made, we will notify you via our website or by email.
14. Contact
If you have any questions regarding this Privacy Policy, please contact us:
Mina Naji Vredehofstraat 7 - 3761 HA Soest - The Netherlands - Email: info@mina-naji.com - Telephone: +31 35 737 03 24 / +31 6 48 58 03 54