{"id":2466,"date":"2026-07-14T08:43:30","date_gmt":"2026-07-14T08:43:30","guid":{"rendered":"https:\/\/mina-naji.com\/veelgestelde-vragen\/"},"modified":"2026-07-14T12:28:00","modified_gmt":"2026-07-14T12:28:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/mina-naji.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h1>\n<\/div><\/div>\n\n
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1. When is my order confirmed?<\/h5>

Your order is confirmed once you have completed the checkout process and received an order confirmation by email.<\/p>\n<\/div><\/div>\n\n

2. How can I pay for my order?<\/h5>

Private customers pay in advance before delivery. Business customers will receive an invoice, which must be paid within 14 days.<\/p>\n<\/div><\/div>\n\n

3. What happens if I pay late?<\/h5>

Business customers may be charged statutory interest and collection costs. For private customers, the applicable legal regulations apply.<\/p>\n<\/div><\/div>\n\n

4. When will Mina Naji start processing my order?<\/h5>

We will begin processing your order as soon as you have received your order confirmation email.<\/p>\n<\/div><\/div>\n\n

5. Can I change my order?<\/h5>

We are happy to review your request, but we may refuse changes if they affect the quality of the products or the delivery process.<\/p>\n<\/div><\/div>\n\n

6. How long does delivery take?<\/h5>

We aim to deliver your order within the indicated delivery timeframe. Please note that this is an estimate and not a guaranteed delivery date.<\/p>\n<\/div><\/div>\n\n

7. Who delivers my order?<\/h5>

We work with carefully selected delivery partners.<\/p>\n<\/div><\/div>\n\n

8. What can I do to ensure smooth delivery?<\/h5>

Please make sure that:<\/p>\n