{"id":2029,"date":"2026-07-06T06:39:15","date_gmt":"2026-07-06T06:39:15","guid":{"rendered":"https:\/\/mina-naji.com\/verzend-en-leveringsbeleid\/"},"modified":"2026-07-06T06:49:21","modified_gmt":"2026-07-06T06:49:21","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/mina-naji.com\/en\/shipping-delivery-policy\/","title":{"rendered":"Shipping &#038; Delivery Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-text--divi-font-body--default preset--group--divi-text--divi-font-header--h1y3ko5--default preset--group--divi-text--divi-font-body--h19rs5u--default preset--group--divi-text--divi-font-body--h1yjkjr--default\"><div class=\"et_pb_text_inner\"><h1>Shipping &amp; Delivery Policy - Mina Naji<\/h1>\n<p>Welcome to Mina Naji. Thank you for choosing our skincare products to enhance your natural beauty and promote healthy, radiant skin. Now that you've placed your order, you can look forward to the moment your parcel arrives. Below, you'll find everything you need to know about our <span class=\"accent\">shipping<\/span>, delivery process and the care we take with every order.<\/p>\n<h3>1. Processing Your Order<\/h3>\n<p>As soon as your order has been placed and you have received our <span class=\"accent\">order confirmation email<\/span>, we will begin processing it. The agreement is officially concluded when this confirmation reaches your inbox (Article 3, Paragraph 8 \u2013 Terms & Conditions). Our products are available while stocks last. If a product is unexpectedly unavailable, we will inform you personally (Article 3, Paragraphs 2 and 9 \u2013 Terms & Conditions).<\/p>\n<h3>2. Shipping Address &amp; Delivery<\/h3>\n<p>A complete and accurate shipping address is essential to ensure smooth delivery of your order. We will deliver your products to the address you provided during checkout (Article 4, Paragraph 3 \u2013 Terms & Conditions). If you are not at home when delivery is attempted, you will receive a notification explaining where you can collect your parcel (Article 4, Paragraph 3 \u2013 Terms & Conditions).<\/p>\n<h3>3. Delivery Times<\/h3>\n<p>We strive to deliver your order within the indicated or estimated delivery timeframe. These delivery times are estimates rather than guaranteed dates, as quality and care always come first (Article 4 \u2013 Terms & Conditions). Should an unexpected delay occur, we kindly ask for your understanding. A delayed delivery does not entitle you to cancel the agreement, but we will make every effort to deliver your order as quickly as possible (Article 4, Paragraph 2 \u2013 Terms & Conditions).<\/p>\n<h3>4. Collection from Mina Naji<\/h3>\n<p>If you choose to collect your order from our premises at Vredehofstraat 7, Soest, we kindly ask you to adhere to the agreed collection date and time (Article 4, Paragraph 4 \u2013 Terms & Conditions).<\/p>\n<h3>5. Shipping by Third Parties<\/h3>\n<p>We work with carefully selected delivery partners. We may engage third parties to deliver your order, while ensuring the same level of care and quality you have come to expect from Mina Naji (Article 4, Paragraph 5 \u2013 Terms & Conditions).<\/p>\n<h3>6. Transfer of Risk<\/h3>\n<p>The risk of loss or damage passes to you as soon as the parcel has been delivered to you or to the collection point you have chosen. This applies even if legal ownership of the products has not yet formally been transferred (Article 4, Paragraph 6 \u2013 Terms & Conditions).<\/p>\n<h3>7. Partial Deliveries<\/h3>\n<p>In some cases, your order may be delivered in separate shipments (Article 4, Paragraph 7 \u2013 Terms & Conditions).<\/p>\n<h3>8. Your Responsibilities as a Customer<\/h3>\n<p>To help ensure a smooth delivery process, we kindly ask you to:<\/p>\n<ul>\n<li>Be available on the agreed delivery date.<\/li>\n<li>Provide accurate shipping information.<\/li>\n<li>Inform us promptly of any changes or circumstances that may affect delivery.<\/li>\n<li>Please note that any additional costs resulting from delays may be charged to you, unless free delivery has been agreed.<\/li>\n<\/ul>\n<p>(Article 5, Paragraphs 1 to 3 \u2013 Terms & Conditions)<\/p>\n<h3>9. Changes to Your Order<\/h3>\n<p>If you wish to amend your order after it has been placed, we will be happy to review what is possible. However, we reserve the right to refuse a requested change if it could affect the quality or quantity of the delivery (Article 4, Paragraph 8 \u2013 Terms & Conditions).<\/p>\n<h3>10. Force Majeure<\/h3>\n<p>In exceptional circumstances, such as strikes, transport disruptions or government measures, we may temporarily be unable to deliver your order. In such cases, our obligations will be suspended until delivery can reasonably be resumed (Article 10, Paragraphs 1 and 2 \u2013 Terms & Conditions).<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2029","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/pages\/2029","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/comments?post=2029"}],"version-history":[{"count":4,"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/pages\/2029\/revisions"}],"predecessor-version":[{"id":2036,"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/pages\/2029\/revisions\/2036"}],"wp:attachment":[{"href":"https:\/\/mina-naji.com\/en\/wp-json\/wp\/v2\/media?parent=2029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}